This site is intended for US healthcare providers

Buy & Bill
How Does It Work?
INSUPPORT can help you understand the patient access process

Guiding you through the steps

Step 1: Initiate a benefit investigation

INSUPPORT™ Hub Services can provide a comprehensive overview of the patient's benefit coverage for SUBLOCADE™ (buprenorphine extended-release) injection, for subcutaneous use (CIII). However, it's important to understand that INSUPPORT™ does not determine coverage. Learn more about how to enroll a patient.

Information about how to conduct a benefit investigation


Step 2: Identify if a prior authorization (PA) is needed

INSUPPORT™ can research PA requirements and provide insurance provider-specific PA forms, which the HCP office will complete.

Step 3: Identify the patient's copay

For eligible patients,* the INSUPPORT™ Copay Assistance Program may be able to help with out-of-pocket costs for SUBLOCADE.

Step 4: Acquire SUBLOCADE

Order SUBLOCADE from a specialty distributor. To acquire SUBLOCADE, you must set up an account with a network specialty distributor.

For a list of specialty distributors, click here.

Step 5: Submit a claim

Following administration of SUBLOCADE to the patient, submit a claim to the insurance provider. INSUPPORT™ can provide information on the buy-and-bill process to aid in claims submissions on behalf of patients.

Learn more about buy-and-bill


If applicable, please see the INSUPPORT™ Copay Assistance Program Terms and Conditions.

*The INSUPPORT™ Copay Assistance Program is valid ONLY for patients with private insurance who are prescribed SUBLOCADE for on-label use. Patients with government insurance are not eligible for the Copay Assistance Program, including, but not limited to, Medicare, Medicaid, Medigap, VA, DoD, TRICARE, CHAMPVA or any other federally or state-funded government-assisted program. Other restrictions apply.

Is an HCP practice required to use INSUPPORT to obtain access to SUBLOCADE for the patient?

No. This is an optional, free service offered by Indivior to support patient access.

Can an HCP practice conduct a benefit investigation?

Yes. An INSUPPORT™ benefit investigation contains detailed information on patient coverage for SUBLOCADE, as provided by the patient's insurance provider. However, if you prefer, you or your office staff can choose to conduct the benefit investigation yourself.

Information about how to conduct a benefit investigation