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How Does It Work?

INSUPPORT® can help you understand the patient access process

Stepping through the access process

Step 1: Initiate a benefit investigation

INSUPPORT® can provide an overview of the patient's benefit coverage for SUBLOCADE® (buprenorphine extended-release) injection, for subcutaneous use (CIII). Patient benefit coverage information can be provided for the current site of care, or for a new treatment provider if the patient is transitioning to a new healthcare setting. Learn more about Transition of Care Support. It is important to understand that INSUPPORT® does not determine coverage and provides benefit information as it is reported by the patient's insurance provider.

Information about how to conduct a benefit investigation

WATCH VIDEO about how to conduct a benefit investigation

Step 2: Identify if a prior authorization (PA) is needed

INSUPPORT® can provide information on prior authorization (PA) and/or appeals requirements and processes.

Step 3: Identify the patient's copay

For eligible patients,* the INSUPPORT® Copay Assistance Program may be able to help with out-of-pocket costs for SUBLOCADE.

Step 4: Acquire SUBLOCADE®

Submit the patient's prescription for SUBLOCADE to a network specialty pharmacy. Click for list of network specialty pharmacies.

Step 5: Submit a claim

Following the administration of SUBLOCADE to the patient, submit a claim to the patient's insurance provider for administration of the medication.

Learn more about specialty pharmacy

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If applicable, please see the INSUPPORT® Copay Assistance Program Terms and Conditions.

*The INSUPPORT® Copay Assistance Program is valid ONLY for patients with private insurance who are prescribed SUBLOCADE for on-label use. Patients with government insurance are not eligible for the Copay Assistance Program, including, but not limited to, Medicare, Medicaid, Medigap, VA, DoD, TRICARE, CHAMPVA, or any other federally or state-funded government-assisted program. Other restrictions apply.

Enroll Your Patient

You may electronically enroll your patient in INSUPPORT® via the INSUPPORT® Portal.

INSUPPORT® Portal

You may also enroll your patient via the Patient Enrollment Form and submit to INSUPPORT® via fax.

English form Spanish form Sample form

FAQs

Is an HCP practice required to use INSUPPORT® to obtain access to SUBLOCADE for the patient?

No. INSUPPORT® is an optional service offered by Indivior to support patient access.

Can an HCP practice conduct a benefit investigation?

Yes, if preferred, HCP office staff can contact the patient's insurance provider and conduct a benefit investigation independently. For enrolled patients, an INSUPPORT® benefit summary contains information on the patient's coverage for SUBLOCADE, as provided by the patient's insurance provider.

Information about how to conduct a benefit investigation

WATCH VIDEO about how to conduct a benefit investigation