Step 1: Communicate the injection date to the specialty pharmacy
Once the specialty pharmacy has verified the patient's benefit coverage and received a valid prescription for SUBLOCADE, the specialty pharmacy will work with the office staff to coordinate shipment of SUBLOCADE in conjunction with the patient's appointment.
Step 2: Acquire and store SUBLOCADE
Once SUBLOCADE is acquired, store the medication according to regulatory and labeling requirements.
SUBLOCADE is a federal Class III controlled substance and requires special handling and storage.
INSUPPORT can provide you with information on proper storage requirements found in the Prescribing Information for SUBLOCADE.
There may be other storage requirements not addressed in the Prescribing Information; refer to state and federal regulations.
The product arrived damaged. What should my office staff do?
If the product was damaged during shipment, it should not be administered to the patient. The healthcare provider should notify the specialty pharmacy/specialty distributor immediately and arrange for a new shipment.
What happens if a patient does not show up for the scheduled injection appointment?
Your practice should follow established missed appointment protocols for patients who have been prescribed SUBLOCADE.